App Guide
Labbayk App helps connect requesters and volunteers for Umrah in a seamless, ethical, and efficient manner. Follow this guide to understand how to make the most of the App.
The Journey
Once a requester submits an Umrah request, the App assigns a volunteer. The journey includes tracking, confirmation of each Umrah step, and notifications to keep everyone informed.
The Path, your Volunteer, will take
After your Umrah request is assigned, your volunteer will follow a clear step-by-step path:
- Accept the Umrah request and review the details.
- Prepare for the trip by gathering necessary resources and guidance.
- Carry out the Umrah on behalf of the requester, following Sharia rules and best practices.
- Provide updates through the App, so the requester can follow the progress.
- Confirm completion, submit proof, and finalize the process.
You can also watch the journey in detail in the App video guide for a step-by-step visual explanation.
FAQ’s
- Q: Who can request an Umrah?
A: Any Muslim worldwide can log in and submit a request through the App. - Q: How are volunteers verified?
A: Volunteers go through a vetting process and approval by the admin team to ensure safety and integrity. - Q: How do I track my Umrah request?
A: The App provides real-time updates for each step of the Umrah journey. - Q: What happens if a volunteer cannot complete the Umrah?
A: The system reassigns the request to another volunteer to ensure completion. - Q: Are there any fees?
A: Free Umrah is voluntary; Expense Covered Umrah covers volunteer costs and minimal administration fees.